App Rejection Fix

Free review

Tell us what is wrong with your in-app purchases.

Three short steps. Describe the problem or attach a screenshot — we only ask for what a reviewer needs. The initial review is free; implementation, if required, is quoted separately.

Step 1 of 3 — Purchases 1/3

Coming from “In-App Purchases Not Working”: we have pre-filled what that page already tells us, so you only need to add the details. Change anything that does not match.

Which store? (required)

The purchase problem

Either is enough to start. A screenshot or PDF from your phone is fine; you do not have to type anything out.

Describe what the app shows, for which product, and in which environment — sandbox, TestFlight or production. A screenshot is fine instead.

PNG, JPG or PDF. Up to 5 files, 10 MB each. On a phone you can pick from your photos or take a picture of the screen. Stored privately and viewable only by our reviewers.

Selected (uploads when you continue):

  • Free initial review
  • No payment required
  • No passwords or signing keys
  • No source code required initially

Your submission is reviewed by our technical team. The Rejection Decoder is only preliminary automated guidance. Technical implementation, if required, is quoted separately.

Just want a quick automated reading? Try the Decoder