App Rejection Fix
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App Store High Rejection

Guideline 3.1.1 — digital content unlocked outside In-App Purchase

Digital features, content or subscriptions were unlocked by an external payment, a code or a link, or IAP items were not reviewable.

Typical wording

Guideline 3.1.1 - Business - Payments - In-App Purchase. Your app unlocks or enables additional features or functionality with mechanisms other than the App Store.

Common causes

  • External checkout for digital features
  • Links steering users to buy elsewhere
  • Products missing or not loading in sandbox

What to check

  • Which items are digital and consumed in the app
  • Storefront-specific rules and any entitlement programme
  • Products submitted with the version and loading in sandbox

Fix, reply or appeal guidance

  • Implement StoreKit purchases for digital items
  • Keep physical goods and services on your own processor
  • Make every purchase reviewable and mention it in the notes

Read the detailed guide: IAP / Payment Rejection (3.1) →